Enrollment/Intake Questions:
Is there an age requirement for enrollment into One Step Beyond?
All prospective participants must be at least eighteen years of age to enroll at One Step Beyond.
How do I enroll in One Step Beyond?
To enroll in One Step Beyond Arizona, you will need to contact Mike Smyth, Arrowhead/Creekside Campus Enrollment/ISP Coordinator, or Christine Napoli, Surprise Campus Enrollment/ISP Coordinator. You will need to complete and bring a copy of an Enrollment Packet to your meeting.
To enroll in One Step Beyond California, you will need to contact David Gerow, CA ISP and Enrollment Specialist. You will need to complete and bring a copy of an Enrollment Packet to your meeting.
Enrollment Packets can be found HERE.
Is there tuition or a cost to enroll into One Step Beyond?
If you receive services through DDD/DES, the state of Arizona pays all enrollment fees. Once enrolled, you are responsible for payment for optional community outings such as bowling or prepaid lunch options.
The same applies to individuals who receive services from the Department of Disability Services through any of the CA Regional Centers (i.e. Golden Gate Regional Center).
Transportation Questions:
Can I be transported home or to an appointment in the middle of the day?
No, if you would like to go home or leave the program in the middle of the day, it is up to you to coordinate alternative transportation.
As a Parent or Provider, am I able to provide transportation for another member when I pick up my adult?
When providing transportation for other members, we ask for consent from that individual or their parent or guardian prior to pick up.
How do I notify someone if I do not need transportation for a particular day?
Please call the Transportation Hotline as soon as you are aware of an upcoming absence.
Arrowhead/Creekside Transportation Number: 480-439-0508
Surprise Campus Transportation Number: 623-522-8953
Scottsdale Transportation Number:
California Transportation Number: 602-802-4176
Program Questions:
What classes are offered during the day?
Through our dynamic programs, participants have the opportunity to take classes that range from American Sign Language to Budgeting 101. There are also opportunities for participants enrolled in the Life Skills Programs to take college courses at Estrella Mountain Community College in AZ or San Mateo Community College in CA.
What is the staff to member ratio?
Whether out in the community or on campus, we have a ratio of one staff member for every four participants for our DTA Services, Pre-Vocational, and Pre-Culinary Programs. For participants who are enrolled in the Group Supported Employment Programs, the ratio is one staff member for every two participants.
In California, our ratio is one staff member for every three individuals.
One to One ratio is available in both Arizona and California programs with prior authorization for these services from either DDD or your Regional Center.
Do I need to bring their own lunch to program?
Members have multiple options for healthy lunches.
In Arizona, you are welcome to bring your own meal and snacks to the program, or members are welcome to order from our Culinary department. Menus are available by campus, and ordering is easy. Meals are healthy and affordable.
In California, you are again welcome to bring your own meal and snacks to the program, or staff can help you coordinate to buy your meal in the community during the day.
How can I be involved as a Parent or Guardian?
Parents and Guardian’s support is vital to the sustainability of our programs. We think of One Step Beyond as a community, and parents and guardians are a big part of that community. You can become more involved in your individual care by connecting with your program leadership and staff, making regular contributions and donations, or volunteering.
Development/Fundraising Questions:
What is a restricted donation versus an unrestricted donation?
A restricted donation is a donation where the donor has requested the funds be directed to a particular program or event. By law, organizations must abide by the request of the donor. Whereas an unrestricted donation is a donation that does not have directions on how or where to allocate the donation. When an organization receives an unrestricted donation, the organization is able to use those monies to fill in the gaps that they see fit. When you make a contribution to One Step Beyond, you are able to restrict your donation to a particular program or event or provide an unrestricted donation.
What types of donations do you accept?
We accept monetary donations and in-kind contributions. Companies can make contributions in the form of volunteer grants, employee match grants, and employee payroll deductions. For more information on how your company can get involved, please contact Suzanne Romaine, Director of Fundraising and Communications.
Who should I contact if my employer or I are interested in learning about sponsorship opportunities?
Who do I send information about grants that One Step Beyond should apply for?
You can send information to our Grant Writer by e-mail: grantwriter@osbi.org.
General Questions:
Is there an on-site nurse?
We do not have an on-site nurse. However, each of our staff members has First Aid, CPR, and Article 9 Training. Prior to receiving an offer of employment, each of our employees undergoes background checks and is required to have a Level One Fingerprint Clearance Card.
How do I begin volunteering at One Step Beyond?
Information about volunteer opportunities can be found on the Volunteer Page of our website. To start the application process, please contact Madison Blanton.
ADA Information:
ADA Documents for Download
ADA-Related Service Complaint Process
Complaint Form – English
Complaint Form – Spanish
ADA – Public Notice – English
ADA Public Notice – Spanish